Terms & Conditions
Welcome to Sneaxis LTD (“Sneaxis,” “we,” “us,” or “our”). These Terms and Conditions govern your use of the Sneaxis website (“Website”) and any associated services, including but not limited to our online store (“Services”). By accessing or using our Website and Services, you agree to comply with these Terms and Conditions. Please read them carefully.
1. ACCEPTANCE OF TERMS
By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any other policies or guidelines posted on the Website. If you do not agree with any part of these Terms and Conditions, you must not use our Website or Services.
2. USER RESPONSIBILITIES
2.1 Age Restriction:
You must be at least 18 years old to use our Website and Services. By using our Website, you represent and warrant that you are of legal age to form a binding contract.
2.2 Account Information:
If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
2.3 Prohibited Conduct:
You agree not to engage in any conduct that may disrupt or interfere with the security, functionality, or performance of our Website and Services. This includes, but is not limited to, unauthorized access to our systems, use of automated means to access, copy, or monitor any part of the Website, or any action that imposes an unreasonable or disproportionately large load on our infrastructure.
3. INTELLECTUAL PROPERTY
3.1 Ownership:
All content, trademarks, logos, and intellectual property displayed on the Website are the property of Sneaxis LTD or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.
3.2 Limited License:
You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial purposes. This license does not permit you to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Website.
4. PRODUCT INFORMATION AND PRICING
4.1 Product Descriptions:
We make every effort to display accurate and up-to-date information about our products on the Website. However, we do not warrant the completeness, accuracy, or reliability of any product description or other content on the Website. If you find a product is not as described, your sole remedy is to return it in unused condition.
4.2 Pricing:
All prices displayed on the Website are in the currency specified and are subject to change without notice. While we strive to provide accurate pricing information, errors may occur. In the event of an error in the price of a product, we reserve the right to cancel or refuse any orders placed for that product at the incorrect price.
5. PAYMENT
5.1 Payment Methods:
We accept various payment methods as indicated on the Website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
5.2 Order Confirmation:
Once you place an order, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order; it is simply a confirmation that we have received it. We reserve the right to accept or decline your order for any reason.
6. SHIPPING AND DELIVERY
6.1 Shipping:
We offer shipping services to the locations specified on the Website. Shipping costs and estimated delivery times will be provided at the time of checkout. Please note that shipping times may vary depending on your location and other factors beyond our control.
6.2 Delivery:
We will make every effort to ensure timely delivery of your order. However, we are not responsible for any delays or failures in delivery caused by events outside of our control, such as natural disasters, transportation delays, or customs issues. In the event of a delay, we will notify you and work with you to resolve any issues.
6.3 Customs and Duties:
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. Please check with your local customs office for more information on potential charges.
7. RETURNS AND REFUNDS
7.1 Returns:
We want you to be satisfied with your purchase. If for any reason you are not completely satisfied, you may return the product within 30 days of receipt, subject to our return policy. Please refer to our Returns and Refunds policy on the Website for detailed instructions on how to initiate a return.
7.2 Refunds:
Once we receive and inspect the returned product, we will notify you of the status of your refund. If your return is approved, a refund will be processed to the original payment method used for the purchase. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or payment provider.
8. DISCLAIMERS AND LIMITATION OF LIABILITY
8.1 Disclaimers:
The Website and Services are provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the operation or availability of the Website, the content, products, or services provided through the Website. We disclaim all warranties, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.2 Limitation of Liability:
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or Services, even if we have been advised of the possibility of such damages. In no event shall our total liability exceed the amount paid by you, if any, for accessing or using the Website or Services.
9. CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify or update these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. Your continued use of the Website and Services after the posting of changes constitutes your acceptance of the revised Terms and Conditions.
10. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising out of or relating to these Terms and Conditions or your use of the Website and Services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
11. CONTACT INFORMATION
If you have any questions or concerns about these Terms and Conditions or your dealings with our Website and Services, please contact us at:
Email: [email protected]
Thank you for reading and accepting our Terms and Conditions.